Call Now

We arrive within 30 minutes - Speak to an Expert for free

631-395-3400 or 516-982-8587

$0.00 out of pocket - we bill your Insurance Company directly!

What o Look For In A Water Damage Restoration Team?

water damage restoration suffolk county, water damage suffolk countyHome flooding is stressful! You don’t know the extent of the damage, you worry about the cost, and you are unfamiliar with the restoration companies in Suffolk County. In a water emergency, you will need to act quickly before you trust a company to restore your home. How do you tell a good company from a bad one? These guidelines will help:

The Basics

How did you find your dentist, your mechanic, or your fitness center? You asked friends and then checked around. Employ the same basic techniques. For instance, make sure that the company has good customer reviews and that they have a good website. A well written, well designed and generally well put together site might be indicative of the vision of the company-either well planned or careless. When searching the web, if you find that the companies are constantly getting negative feedback, beware. Then again, you should be wary of companies that have 100% positive reviews – could they have been paid for?

Check Credentials

Look for certified professionals. The industry is completely unregulated; anybody could start a water damage restoration business. The ‘Institute of Inspection, Cleaning and Restoration Certification’ indicates that they are professionals who have the most up-to-date training, knowledge, and tools. The IICRC maintains a database of all certified individuals, making it easy to find a reliable company.

Full-Service Offerings

When a company offers a wide range of water restoration services, employees are more likely to have had specialized training in each area. For example, any good water damage removal company should possess expertise in mold remediation. Your water damage company should have the resources to remove your belongings for you. This way, they can protect your items from getting damaged further and they can create a safe workspace. Ideally, the more different services and jobs your company can perform, the better suited they will be to helping you with all the steps necessary for your restoration.

You Get What You Pay For

Do not choose a business based solely on their prices. Speak to friends and family for any personal or second-hand experience with the companies you are looking at. Additionally, insurance companies will often suggest a water restoration company based on price, so be wary. Don’t let them pressure you into using a sub-par company just because that company is
the cheapest option.

Any Time – Day or Night

If a company is open 24 hours a day, they are more likely to be a trustworthy choice. Scammers and con-artists are not going to answer your call at all hours of the night. You will need a company that is willing to begin work as quickly as possible. A company that is willing to get to work immediately is most likely to get all work done before mold can grow. This also means that a company should be local – if the company is not based in your area, then they’ll take longer to reach you and more damage will be done by the time they get there.

Why choose ACE Cleaning And Restoration?

A water damage restoration company needs to have many skills. If you’re still unsure of what they can and can’t do, then give them a call and ask in person. Any reputable company would love the chance to explain their processes. This will also give you a good chance to get to know how their handle their customer service. Family owned ACE Cleaning and Restoration has been serving the Suffolk County area since 1998. Years of experience ensure accurate estimates and competent, direct insurance billing. The professional technicians will treat your home with care for all your repair needs. When you call
(631) 395-3400, you will always talk to a person, not a machine. We’ll be on our way within an hour during this stressful time.