Your Local Long Island Water Damage Restoration Pros, Available 24/7

  • We answer calls live, 24/7 – No automated responses
  • Prompt response within 60 minutes
  • Family-owned business since 1998
  • Free estimates
  • We know the insurance process inside and out

We provide water damage restoration to Long Island, Hempstead, Brookhaven, Ronkonkoma and all surrounding communities.

What Our Customers Are Saying

“We came home to a flood on a Sunday afternoon. Within 90 minutes, Ace’s team was on our doorstep. Their professionalism and dedication were unmatched. We fully trusted them, even leaving them unattended. Ace is our top recommendation.” – Stanley L.

See all our 5-star Google reviews


Water Damage Company Long Island NY

When water invades your home or business, every minute counts. At Ace Restoration Services, we’ve been helping Long Island recover from water damage for over 27 years. From Manhattan to Montauk, our team responds within an hour, day or night, with real people, not call centers.

Our reputation is spotless, and we’ve built it by being there when it matters most. Whether it’s a flooded basement, a burst pipe, or a messy sewage backup, we deliver fast, professional water damage restoration you can trust.


Why Long Island Chooses Ace Restoration

We stand apart because when you call, you speak to a live expert 24/7/365. No machines. No delays. Just immediate help.

Our owner holds the IICRC Triple Master Restorer certification, the highest in the industry, held by less than 3% worldwide. That means when disaster strikes, you’re backed by proven expertise.

Clients refer us again and again because we’re reliable, transparent, and easy to work with. We also take on the insurance headaches for you, making the process as stress-free as possible.


Complete Water Damage Services

Water damage is never one-size-fits-all. From basements to sewage to frozen pipes, we handle it all with the same urgency and care.

  • Water Removal & Extraction – We use high-powered vacuums to get standing water out fast.
  • Structural Drying & Dehumidification – Commercial-grade air movers ensure no moisture is left behind.
  • Sanitation & Cleanup – Prevents bacteria, odors, and mold growth.
  • Repairs & Restoration – From drywall to flooring, we restore your property to pre-loss condition.
  • Sewage Backups – Safe removal, disinfection, and odor elimination.
  • Burst & Frozen Pipes – Emergency cleanup and repair, plus prevention advice.
  • Flooded Basements – Fast drying to protect your foundation and air quality.

Every job is fully documented for insurance purposes, and we’ll work directly with your adjuster to save you time and stress.


Our Water Damage Restoration Process

Water Damage Cleanup Long Island NY

We know water damage doesn’t wait, so neither do we.

  1. Immediate Assessment – We inspect, detect hidden moisture, and create a clear plan.
  2. Water Extraction – Fast removal using advanced equipment.
  3. Drying & Dehumidification – Protects your property from mold and structural issues.
  4. Cleaning & Sanitizing – EPA-approved products for a safe environment.
  5. Repairs & Restoration – We rebuild what was damaged, better than before.

Throughout the process, we keep you updated daily by text, email, or phone so you’re never left in the dark.


Built on Trust & Results

Our mission is simple: help people in their greatest time of need. We don’t just fix damage, we restore peace of mind.

  • Experience: 27+ years serving Long Island homeowners and businesses.
  • Availability: On-site in 60 minutes or less, 24/7.
  • Integrity: Honest, transparent communication from start to finish.
  • Success Defined: Seeing a client smile when their home looks better than before.

We’ve earned our reputation through quality workmanship, industry-leading knowledge, and loyal relationships with our clients.


Local Experts, Family Values

Water Damage Restoration Long Island NY

Ace Restoration Services isn’t a franchise. We’re a family-owned, independent business built right here in New York. We understand the unique risks Long Island faces – aging infrastructure, heavy storms, and freezing winters – and we’ve been solving these challenges for decades.

We believe restoration is more than repairs, it’s rebuilding trust. Our team listens first, documents concerns, and provides immediate solutions. If challenges arise, we lean on decades of experience to solve them quickly and professionally.

That local knowledge means we don’t just show up, we show up prepared.


Call Now for 24/7 Water Damage Help

Don’t let water damage spread and cost you more tomorrow. Ace Restoration Services is ready right now with certified technicians who care.

Call (631) 395-3400 and speak directly to a live expert. No machines. No hold times. Just immediate help.

We’ll arrive within 60 minutes, provide a free estimate, and work directly with your insurance so you don’t have to.

When water damage strikes, trust the name Long Island has relied on for over 27 years, Ace Restoration Services.


Frequently Asked Questions

How quickly can you respond to a water damage emergency in Long Island?
We’re available 24/7 and guarantee a 60-minute or less response time. When water damage strikes, every minute matters—and we act fast to protect your home and belongings.
Do you handle flooded basements?
Yes, we specialize in flooded basement cleanup and restoration. Whether it’s due to heavy rain, a failed sump pump, or burst pipes, our team has the equipment and experience to remove the water and fully dry the space.
Can you help with frozen or burst pipes?
Absolutely. We provide frozen pipe water damage cleanup and repair services. We’ll remove the water, dry the affected areas, and repair any damage caused by the burst.
Do you offer sewage backup cleanup?
Yes, we do. Sewage damage cleanup requires immediate attention due to health risks. Our certified technicians follow strict safety protocols to clean, disinfect, and restore the affected areas safely.
Will you work with my insurance company?
We’ll handle direct billing to your insurance provider and assist with documentation to make the claims process as smooth as possible. We’re here to reduce your stress, not add to it.
Are your estimates really free?
Yes! We offer free, no-obligation estimates for all water damage services. We believe in upfront communication and fair pricing.
What areas do you serve?
While we serve Long Island, NY, we also serve surrounding communities. If you’re nearby and dealing with water damage, chances are—we can help.

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Call: (631) 395-3400